To whom it may concern
I apologise for not thanking you for the excellent service, however my telephone line has been down and my internet out of action. The bag I ordered arrived prompty last week in 3 days and I am delighted with it. The information on line was accurate and very helpful.
I will certainly be recommending your service.
Thankyou to all concerned.
I brought the samsonite cubelite 82CM case great price on the site , by calling them I got an extra discount excellent services , very good prices ( better then amazon) fast delivery, ordered on Monday morning received on wednesday.
Dear Lenny, Kim and all involved,
My wife and I wish to thank you for the excellent customer service and follow up. You are one of the best organizations in Australia.
During every conversation with Kim, she was extremely professional, keeping her calm in trying situation. I have to commend you and Lenny for the professional attitude. When I came to pick up the bags from your Sydney location, I was greeted with a smile.
Please keep up the good work and continue to flourish. Australia needs more organizations like yours to bring its customer service standards up.
I will always remember to recommend your organization to all my contacts.
I just want to thank you for your fantastic service and products. I tried to place an order Sunday morning, being a newy at on line shopping i accidently placed my order twice, tried to cancel it got my self very stressed. Your company rang me 1/2 an hour later to help me . I couldn't believe the promt service i got considering it was Sunday as well. You helped me place my order and i received it on the following Thursday in perfect condition.
I will definitely use this site again and throughly recommend to anyone.
I purchased my first suitcase from you, about a year ago. Your prices and
range of luggage, couldn't be beat, so, because I'm a regular traveller, (who loves a great suitcase!) I've just been back and just purchased my
second case! I must say, the reason I'm contacting you is to commend
Luggagegear.com.au for it's easy and wonderful shopping process and great
range of products. Both times, my cases have arrived within days of
ordering them, both times, it was free delivery (which we all love) and both times, I got the exact case I was actually searching for AND at the cheapest
prices! I think I can safely say, I won't be shopping elsewhere for any
luggage, anymore! Your company is, by far, one of the best Australian web
shopping sites and as a regular internet shopper, that is a big plus!
Thank you to all the staff there, keep up the good work! Katerina,