Just wanted to say a huge thanks for processing my order as promised and your understanding that we were traveling shortly, therefore, relied on the luggage being processed and delivered. The luggage was delivered yesterday. Everyone that I spoke with was very friendly and quite helpful which is a requirement in today's competitive business environment.
I have no hesitation in recommending LuggageGear
I would just like to thank Erin and Luggage Gear for their excellent service and thoroughness.
I called yesterday to inquire about express shipping on a Caribee Cosmic X1600 sleeping bag. The originally requested item was out of stock at the supplier but after receiving several follow-up phone calls I was set up with an X1300 sleeping bag that will suit my needs. It was dispatched on express post yesterday and I received it today.
Overall I have been very pleased with the level of service provided and will be shopping with you in the future.
Dear Lenny, Kim and all involved,
My wife and I wish to thank you for the excellent customer service and follow up. You are one of the best organizations in Australia.
During every conversation with Kim, she was extremely professional, keeping her calm in trying situation. I have to commend you and Lenny for the professional attitude. When I came to pick up the bags from your Sydney location, I was greeted with a smile.
Please keep up the good work and continue to flourish. Australia needs more organizations like yours to bring its customer service standards up.
I will always remember to recommend your organization to all my contacts.
I just received my third order from LuggageGear (over 3 years). Thank you for another great experience. Your prices, range and speed of delivery are why I keep coming back.
Just a thank you for your great service. The cases were here very quickly and Peter was very patient with my queries and change of mind with the colour. Would use you again and highly recommend. Thanks.