Please let me congratulate you on my recent purchase of the Hedgren Bag.
After my numerous 'annoying' phone calls to you, due to me being a new nervous online purchaser, the bag
has arrived today at 8.30am. I am delighted and excited with my purchase.
The service you gave me has been amazing. Within two days I am holding my bag. Beats travelling 40 minutes
to my nearest retailer (who did not have the design I required in stock anyway....)
I will certainly be recommending your Online Store to my friends.
How do you get your wares so quickly to my address in WA? Well done, again :))
The last time I ordered something from you it took longer and you used a different courier.
We will be your life long customer.
I wish to thank you for your prompt processing and delivery of my purchase which i collected from the post office today.
I must complement you and your staff on the efficient, communicative and attentive way the whole process was handled from start to finish. It was managed in a most professional way with information and answers being provided well in advance before I could even think of the question. You have obviously put a lot of time and effort into making the customer feel valued and special.
I will have no problem in recommending your services to anyone who may be thinking of shopping around for luggage items.
I would like to let you know that I am very happy with my Antler suitcase and flight bag (havent used them as yet), and also your range of products, your customer service, and the delivery was excellent. Thankyou and am going to order another bag right now.
To whom it may concern
I apologise for not thanking you for the excellent service, however my telephone line has been down and my internet out of action. The bag I ordered arrived prompty last week in 3 days and I am delighted with it. The information on line was accurate and very helpful.
I will certainly be recommending your service.
Thankyou to all concerned.