Dear Lenny, Kim and all involved,
My wife and I wish to thank you for the excellent customer service and follow up. You are one of the best organizations in Australia.
During every conversation with Kim, she was extremely professional, keeping her calm in trying situation. I have to commend you and Lenny for the professional attitude. When I came to pick up the bags from your Sydney location, I was greeted with a smile.
Please keep up the good work and continue to flourish. Australia needs more organizations like yours to bring its customer service standards up.
I will always remember to recommend your organization to all my contacts.
Hi. I received my order for my Travelon Shoulder bag this week.
I just wanted to thank you for the speed in which my order was processed and dispatched.
The bag is perfect for my travelling needs and the service given was second to none.
Thank you and keep up the good work.
Hi, I ordered the Titan 4 wheel suitcase on Sunday.
I ended up speaking to a gentleman who was a great help and obviously pushed the order thru on Monday.
Suitcase turned up on Wednesday in time for my daughters birthday present.
Thank you so much this is the best service I have encountered in years and will tell all my friends where to get great luggage. Thanks again.
I just want to thank you for your fantastic service and products. I tried to place an order Sunday morning, being a newy at on line shopping i accidently placed my order twice, tried to cancel it got my self very stressed. Your company rang me 1/2 an hour later to help me . I couldn't believe the promt service i got considering it was Sunday as well. You helped me place my order and i received it on the following Thursday in perfect condition.
I will definitely use this site again and throughly recommend to anyone.
I was so impressed to see that my suitcase was on board with a driver this morning and I did receive it an hour or so ago.
Thank you so much and I will be recommending your services and your huge range to all that I know – whether they need luggage or not!