Peter,
Please let me congratulate you on my recent purchase of the Hedgren Bag.
After my numerous 'annoying' phone calls to you, due to me being a new nervous online purchaser, the bag
has arrived today at 8.30am. I am delighted and excited with my purchase.
The service you gave me has been amazing. Within two days I am holding my bag. Beats travelling 40 minutes
to my nearest retailer (who did not have the design I required in stock anyway....)
I will certainly be recommending your Online Store to my friends.
Many Thanks

thanks very much
i revieved it in perfect codition

Hello,
Just received the bag today. It is fantastic. Thank you for your prompt delivery and great customer service.

Dear Lenny, Kim and all involved,
My wife and I wish to thank you for the excellent customer service and follow up. You are one of the best organizations in Australia.
During every conversation with Kim, she was extremely professional, keeping her calm in trying situation. I have to commend you and Lenny for the professional attitude. When I came to pick up the bags from your Sydney location, I was greeted with a smile.
Please keep up the good work and continue to flourish. Australia needs more organizations like yours to bring its customer service standards up.
I will always remember to recommend your organization to all my contacts.
Thank you.

Hi, I ordered the Titan 4 wheel suitcase on Sunday.
I ended up speaking to a gentleman who was a great help and obviously pushed the order thru on Monday.
Suitcase turned up on Wednesday in time for my daughters birthday present.
Thank you so much this is the best service I have encountered in years and will tell all my friends where to get great luggage. Thanks again.