Dear Lenny, Kim and all involved,
My wife and I wish to thank you for the excellent customer service and follow up. You are one of the best organizations in Australia.
During every conversation with Kim, she was extremely professional, keeping her calm in trying situation. I have to commend you and Lenny for the professional attitude. When I came to pick up the bags from your Sydney location, I was greeted with a smile.
Please keep up the good work and continue to flourish. Australia needs more organizations like yours to bring its customer service standards up.
I will always remember to recommend your organization to all my contacts.
Thank you.

Hi. I received my order for my Travelon Shoulder bag this week.
I just wanted to thank you for the speed in which my order was processed and dispatched.
The bag is perfect for my travelling needs and the service given was second to none.
Thank you and keep up the good work.

To whom it may concern
I apologise for not thanking you for the excellent service, however my telephone line has been down and my internet out of action. The bag I ordered arrived prompty last week in 3 days and I am delighted with it. The information on line was accurate and very helpful.
I will certainly be recommending your service.
Thankyou to all concerned.

I purchased my first suitcase from you, about a year ago. Your prices and
range of luggage, couldn't be beat, so, because I'm a regular traveller, (who loves a great suitcase!) I've just been back and just purchased my
second case! I must say, the reason I'm contacting you is to commend
Luggagegear.com.au for it's easy and wonderful shopping process and great
range of products. Both times, my cases have arrived within days of
ordering them, both times, it was free delivery (which we all love) and both times, I got the exact case I was actually searching for AND at the cheapest
prices! I think I can safely say, I won't be shopping elsewhere for any
luggage, anymore! Your company is, by far, one of the best Australian web
shopping sites and as a regular internet shopper, that is a big plus!
Thank you to all the staff there, keep up the good work! Katerina,
Melbourne.

Hi just wanted to say how i love your customer feedback and how easy your website is to navigate and the fact that you offer so many payment options ....